![]() You can download a summary poster in 3 sizes: the full poster size and a more concise version without illustrations formatted to print on A4 and letter-sized paper. Free 10 Heuristics Posterĭownload a free poster of Jakob’s 10 Usability Heuristics at the bottom of this article under Downloads. When something has remained true for 26 years, it will likely apply to future generations of user interfaces as well. While we slightly refined the language of the definitions, the 10 heuristics themselves have remained relevant and unchanged since 1994. In 2020, we updated this article, adding more explanation, examples, and related links. ![]() ![]() Four years later, I refined the heuristics based on a factor analysis of 249 usability problems to derive a set of heuristics with maximum explanatory power, resulting in this revised set of heuristics. I originally developed the heuristics for heuristic evaluation in collaboration with Rolf Molich in 1990. Full article: Help and Documentation: The 10th Usability Heuristic.Whenever possible, present the documentation in context right at the moment that the user requires it.Ensure that the help documentation is easy to search. ![]()
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